Contact details
Bontepapesteeg 2
8911GN Leeuwarden


16 Juli 2020

Your privacy is very important to We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. We only process data that is necessary for processing and sending your order. The data you provide to us is stored on the secure servers of MyOnlineStore / Mijnwebwinkel.

Order processing

When you place an order, we use your personal data to process your order properly and quickly for you. Personal data that you make available to us for the benefit of our services will be shared with our webshop provider (MyOnlineStore), delivery service and payment provider.

Personal data that we use to process your order are payment details, name and address details, email address, telephone number and billing address. The data required to process your order is stored for 7 years due to tax retention.


We use your data for our own administration in accounting program Moneybird.

Provision of data to third parties
sy-lance only provides to third parties and only if this is necessary for the execution of our agreement with you. Under no circumstances do we give your personal data to other companies or institutions, unless we are legally obliged to do so.

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services on our and other websites may not function properly if cookies are disabled in your browser.

View, change and delete your data
If you have questions or want to know what personal data we have about you, you can always contact us at

You have the following rights:

  • receive an explanation of what personal data we have and what we do with it
  • access to the precise personal data we have
  • to have errors corrected
  • to have outdated personal data removed
  • revocation of consent
  • object to a particular use

Make sure that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

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